Our one-stop-shop will handle all the IT aspects of your market research survey. We can help run your project from start to finish, setting up the web questionnaire, sourcing and/or managing the sample, producing tables and charts, and hosting the results in our interactive portal. If you would prefer to handle certain aspects yourself that’s not a problem - we’ll happily take on or deliver data in a wide variety of formats.

We have three teams of experts, most of whom have 10 or more years experience in market research IT, so they’re capable of understanding your requirements quickly, ensuring your project is delivered right, first time.

We take care of the IT project management so you have more time to concentrate on the research. Our clients include the Audit Commission, many of the largest research companies, as well as a wide variety of small/medium size agencies. See our client comments page to find out why they trust us to look after their survey research IT.

Our web survey service is aimed at market research companies that do not have an internal web survey programming team, and whose requirements tend to be more complex than that available through the DIY providers. Our experienced team of survey scripters can set up your survey to your exact requirements, using a variety of respondent-engaging techniques that go beyond the traditional "form on screen". We can also advise on techniques to identify inattentive or fraudulent respondents to help ensure the quality of the data. We have been running web surveys since 2000 so whatever your problem, it’s likely we’ve solved it.

See a demo of our web questionnaire capabilities

We handle all the accepted sampling methods for Internet surveys. If you don’t have a sample we can source one using the leading panel providers. We’re used to dealing with complex requirements and finding the right provider to meet your sample needs at the best price and timing. If you have a sample of customers or employees then we can handle the mail-out. We ensure that only the invited sample can complete the survey, and prevent multiple completions. We can prompt non-responders and those who have partially completed the survey. Alternatively you can link to our survey from another web site and intercept a random selection of visitors, or leave the survey completely open.

We give you complete access to the progress of your survey in field. You can check quotas and estimate completion times, and check how the results are looking while the survey is in progress. Once complete we can provide you with the data in a variety of formats including SPSS and triple-s, or hand it on to our world-class data processing team to produce cross-tabulations. Our Development team can turn your data into charts or interactive spreadsheets, as well as making your survey results available on our web portal. You can even run additional analysis using our online tabulation tool, Vector.

We operate our own web server cluster using mrInterview, a leading enterprise-level system. Our internet line runs at 10Mb per second providing excellent response times and allowing us to host large numbers of simultaneous interviews.

If you use mrInterview and are looking for help writing scripts we are happy to develop them and hand them back to you.

If you would like to discuss a particular requirement or see demonstrations of our work please contact Mark Morton

If you ever outsource your data processing and tabulation, we can provide a world class service, ensuring that you have more time to spend on research rather than project management.

We have a team of 10 specialists, most of whom have spent 10 or more years working in this field. We have worked on projects in every sector, ranging from the briefest of questionnaires through to international multi-wave studies. Whatever your requirement, it’s likely we’ve done something similar, and can help you by providing your results as quickly as possible, with the minimum of fuss.

Don’t take our word for it: see what our clients say on our testimonials page, and look at our client satisfaction score which remains in the high nineties on hundreds of completed projects.

We believe it’s important to be professional, customer-focussed and maintain excellent communications throughout a project, while delivering to your schedule. Our clients tell us that we provide the best value, freeing them up to fulfil their clients’ needs.

On the technical side, we can deliver your results in just about any format you require: data in SPSS, triple-s and Desktop Reporter, tables in Winyaps, Excel, Word and PDF.

Additionally we can host your data on a personalised portal giving you and your clients access to the information wherever they are.

If you would like to discuss your requirements please contact Mike Wooderson.

We understand that tabulations are just a stepping stone to providing your clients with actionable results. Clients want easy-to-access summaries that take them straight to the point. You may already be spending precious time labouriously transcribing numbers into Powerpoint or Excel and we may be able to help.

Our information delivery team specialises in automating the production of interactive Excel workbooks and Powerpoint slide decks, so if you need to report on a regular basis we can take most of the slog out of it.

In addition we can make your data available on the internet using our portal, so you and your clients can access your results wherever you are. Our portal stores report files, and can provide real-time dashboards and interactive analysis.

If you would like to discuss your requirements please contact Mark Morton.

If you would like to provide your clients with: a single web site where they can access all the survey data you collect for them, along with a simple cross-tab facility so you or they can re-analyse data, then our Portal Service is just what you need.

Our portal service is aimed at companies who do not want to host their own technically-complex web sites. We can provide a customised, branded login screen for each of your clients, with access to specific surveys restricted to relevant users. The portal can be used to store all survey files including questionnaires, tables, databases, presentations and reports, giving your client a single point of storage for all their survey related information.

Users can analyse their survey data using our online cross-tab system, Vector, which can also be branded and customised for each client. The standard Vector interface is extremely easy to use, but it can also be modified to suit the level of experience and frequency of use of your users.

For a demonstration of our portal, login as demo, password welcome.

If you would like to discuss your requirements or have any questions please contact Raz Khan.

If you’re using, or considering using SPSS PASW Data Collection software (formerly known as Dimensions) we can help with overload programming, support, training or advice. We’ve been using Interview Server (mrInterview) for web surveys since it first came out in 2000, and our scripting and tabulation teams work with the Professional (mrStudio) Interview and Table Object Models, as well as Reports for Surveys (Desktop Reporter).

If you need training in survey setup and administration, or data processing and tabulation we have courses that we can deliver a complete training program, as well as providing support during your transition.

If you’re at the early stages we have the range of skills to help you migrate to the new software, or just execute specific aspects of your implementation plan.

We also write tools to augment the PASW Data Collection suite, such as TOMPager, which allows you to produce classic paginated tables from Professional and Reports for Surveys. We also produce PASW tools for monitoring web surveys.

We organise the biennial European User Conference, where leading experts share their experiences of the PASW Data Collection software.

If you need help setting up some or all of a PASW Data Collection project, we can help. Our experience runs across the board, from interview set up through to data management scripting, tables and report delivery. We can prepare anything from a simple interview with standard tables, through to complex processing systems providing real-time results.

Our services include:

• Survey setups for Interview Server
• Data management scripting
• Data processing and tabulation setups for Professional Table Scripting
• Automated processing systems, from data capture to reporting
• PASW reporting tools such as dashboards, word clouds and verbatim viewers
• Specialist survey questions using images such as hot-spots and product shelves
• Reporting systems to generate Excel and Powerpoint
• Interactive portals

Whatever your requirement, it’s likely we’ve tackled it, or something similar. And if not, our team has the experience to handle it.

If you would like more information, or wish to discuss your requirements please contact Mark Morton.

We have been running market research software training for many years, using trainers who spend all their time working with the products they’re teaching. Because we’re an independent company, we're not ashamed to show you the problems you may encounter, as well as the getarounds, so that you can become productive as quickly as possible.

We currently offer PASW training for:

• Setting up and running surveys using IOM (Interview Object Model) scripting in Professional (mrStudio)
• Data processing, data management and tabulation using TOM (Table Object Model) scripting in Professional
• Using Reports for Surveys (Desktop Reporter)

We also run training courses in Quantum and Quanvert.

If you would like to discuss your training requirements please contact Mike Wooderson.

Use content from existing TOMPager webpage

This is a list of useful PASW resources you may be interested in:

Cobalt Sky Dimensions Blog - A series of blogs by Cobalt Sky users, some new to PASW, some experienced, documenting their discoveries, hassles and joys at using the system
Dimensions Forum - A useful place to converse with other users, get answers to questions, and help others.
Smarter Dimensions - Another excellent resource with all sorts of hints and tips.