Client Privacy Policy

Cobalt Sky – Privacy Policy Statement

We are committed to ensuring that your privacy is protected.

This policy sets out how Cobalt Sky uses and protects any information that you give us when you enquire about working with us or become a client. We may change this policy from time to time by updating this page. Changes will be notified in the News pages of the Cobalt Sky website.

What we do with the data that we collect

Information collected from clients and potential clients of Cobalt Sky is used to allow us to manage our working relationship with you and keep you informed of general developments we believe are of interest.  We will only collect information about you in a business context and this will include your name, email, company name and phone number, as well as our business interactions.

This information will be held in secure password protected information systems.

You may opt out of receiving material at any time by unsubscribing from our marketing e-mails or contacting us at info@cobalt-sky.com.

We will not use your data for any purpose other than to maintain our business relationship. That means things like:

  • Tips and guidance to help you get the best out of our products and services
  • News to help you make informed choices in the things you buy
  • Details of new products and services
  • Special offers
  • Relevant articles written by our team
  • Or simply, to get your feedback

We will not transfer your personal data outside of the European Economic Area unless we are using a non-EEA service that conforms to current UK data protection legislation.

In line with data protection laws, we will use such information appropriately and retain it for no longer than is necessary. If you opt out of receiving our newsletter or other marketing material from Cobalt Sky, then you will be marked as ‘do not contact’ in our database and will no longer receive marketing e-mails. If you are a client we have a statutory obligation to hold financial records of our relationship for at least six years.

Cobalt Sky is the Data Controller for the data you provide.

Your rights

You have a right to request a copy of the personal information we hold for you. When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. You will need to contact us via email and we will respond within one month.

You also have a right to request that the personal information we hold for you be rectified (in case of errors) or erased unless there is a statutory requirement to keep it.

In the event that we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

If you have any queries about the data that we hold for you, you can contact us at info@cobalt-sky.com. We will do everything that we can to help. You can also look at the ICO website for more information.

 

Last Reviewed – April 2018